Welcome to the Business Credit Learning Center, an online training resource for business credit professionals. Online courses, seminars and webinars are offered by participating Affiliates of the National Association of Credit Management (NACM).
The Ratio Analysis webinar will enable you to develop a screening procedure for financial statement analysis. In addition, the information will enable identification of financial strengths and weaknesses, as well as provide you the NACM official formula calculations. We will review:
Dialing for Dollars Presented by David L. Osburn, MBA
This session covers the basics of collecting cash via the telephone. Emphasis will be placed on negotiation skill building, proper “collection” telephone etiquette, and the Fair Debt Collection Practices Act. This webinar is a must for all credit professionals who want to improve their use of the telephone as a collection tool!
What do you do when a commercial account is past due, but the purchaser wants to continue buying from you? One common way to bring an account up-to-date is to use a promissory note. But if not written well, or other protections are not considered, even a promissory note can end up being just another hollow promise.
UCC Remedies Upon Debtor’s Default Presented by Jerry Bailey, NCS
You did everything right to be in the best possible position to get paid. You investigated your customer’s credit worthiness, you obtained a signed security agreement and you filed a UCC financial statement. But, your customer defaults. What do you do now?
Legal Aspects of Credit: Consumer Credit Protection Laws Presented by: Brenda Terreault, CBA, Collection Services Manager, NACM Oregon
We've all heard of them - FDCPA, FCRA, ECOA, FACTA, TILA and more. Consumer Protection laws were written to protect consumers from some creditors' bad practices. This beginner webinar will provide an overview of the laws and what is expected of trade creditors.
Strategies of Effective Collections Presented by Eddy A. Sumar, MBA, CCE, CICE and CEW
We all heard the expression: “A sales is not a sale until the cash is in the bank.” Thus, credit professional are vital in the generation, maintenance and preservation of a company’s profit and cash flow. Why? Because they are at the heart of the collection process! Please, join Eddy Sumar and CMA in the Webinar Strategies of Effective Collections.
The participants will learn about:
The Cs of collections
Collection strategies
Operation Cash-Flow: Tactical Collection Approach
The six lines of defense
The role of the telephone and personal communication
Setting Credit Limits Presented by Jim Menard, CCE
Credit is like a puzzle… The pieces fit together to form a picture. The more pieces you have, the clearer the picture. It is possible to understand the essence of the picture without having all of the pieces in place. Although, no one piece is enough to make you comfortable, you can become uncomfortable based on a single item.
In this webinar we will discuss how the credit line set by you coincides with your company's philosophy for extending credit.
Some factors influencing lender's comfort level • Quantitative vs. Qualitative analysis • Reasons for caution • Likely deal killers
The credit line is: An investment...A loan...But most of all – a privilege
The Role of Creditors Committees in Chapter 11 Bankruptcy Cases Presented by: Timothy A. Solomon, Esq., Sussman Shank LLP
More and more companies are finding themselves forced to contend with customers in bankruptcy. I will discuss the role of the committee of unsecured creditors typically appointed in larger chapter 11 cases, including among other things the member selection process, the committee’s powers and duties, strategies committees and their members typically use to maximize value for unsecured creditors, the fiduciary duties and potential liability of committee members, potential conflicts of interest between a committee and its individual members, the costs involved, and the general advantages and disadvantages to individual creditors of serving on a committee.
"Hot" Topics Include:
What is a creditors committee and what is its role in a bankruptcy case?
How is the membership of a committee selected – and should you serve if offered a position?
What are a committee’s powers, obligations, and strategic concerns?
Sarbanes-Oxley: Internal Controls For A/R Presented by Mike Morley
The Sarbanes-Oxley Act of 2002 makes company executives, of publicly traded US companies, personally and criminally responsible for the accuracy and reliability of the financial disclosures of their companies.
Many of these executives are "pushing down" the signoff of these reports to management. Credit professionals need to understand their responsibilities under the Act before they sign off on the effectiveness of the financial controls in their department.
Topics covered will include:
How to establish financial controls for Credit and Accounts Receivable
Which Credit and Accounts Receivable processes pose the greatest risk of material misstatement
What aspects of Credit and Accounts Receivable are most susceptible to fraud
Techniques for testing Credit and Accounts Receivable controls
Documentation requirements specific to Credit and Accounts Receivable
How to answer the 3 important questions required by Sarbanes-Oxley:
Phone Power: From Past Due to Paid Presented by Bart Frankel
How do you get paid first?
This Webinar introduces a six step process of value to both novice and experienced collectors. The session will cover how to develop a “psychological” advantage over collectors from other companies trying to collect money from your customer. In today's environment, when money is scarce, you need a competitive advantage to get paid first.
Phone Power Collections details a six step proactive process that will put you at top of the priority list for payment. Specifically the session covers:
FACTA & The Red Flags Presented by: Brenda Terreault, CBA/JD, Collection Services Manager, NACM Oregon
Join us for a webinar addressing FACTA Section 114, which addresses the Red Flag requirements impacting every creditor, including business creditors.
Brenda Terreault, JD, NACM Oregon Collections Manager, will review the purpose and provision of Section 114, as well as walk you through the process of determining potential issues and developing appropriate responses.
To comply, every creditor must develop and implement a written program by December 31, 2010.
The Ratio Analysis webinar will enable you to develop a screening procedure for financial statement analysis. In addition, the information will enable identification of financial strengths and weaknesses, as well as provide you the NACM official formula calculations. We will review:
Business Law Basics Presented by David L. Osburn, MBA
This webinar covers the basics of the American “judicial process.” Emphasis is placed on how the legal system can help/harm the credit manager. Much of the material deals with how to avoid a lawsuit through proper “negotiations.” A thorough review of “contract law” is also provided. Collection efforts are also emphasized along with “mediation” and “arbitration.” Additionally, the webinar covers basic “banking” regulations and how they affect the typical business borrower. This webinar is a must for all credit managers who want to avoid expensive, unwanted litigation!
TOPICS
Provide Overview of Ethics and the Law
Negotiations and the Law
Discuss the Judicial Process
Explore the Nature, Characteristics, and Status of Contracts
Review of Offer/ Acceptance, Mutual Assent, Capacity, and Consideration
Collection 301 - Games Debtors Play Presented By: Brenda Terreault, JD, Collection Services Manager, NACM Oregon
Sometimes the debtor has a valid issue, sometime not: Delay tactics, the "end run", verification of the debt, validity issues, ID theft and fraud, disputed accounts and working out the problems.
Collections 401 - Hired "Guns" - Working with Third Parties Presented By: Brenda Terreault, JD, Collections Services Manager, NACM Oregon
Effective use of collection agencies and lawyers, and what to consider regarding litigation/small claims and executing on a judgment - stipulated judgments and confessions of judgment, judgment liens, garnishments, levying accounts, debtor exams, etc.
Collection 402 The Ultimate Trump Card and Other Hot Topics Presented By: Brenda Terreault, JD, Collection Services Manager, NACM Oregon
When can you pull credit reports, when can you leave voice mail without violating the law, increasing litigation by debtors against creditors, using today's electronic media, and bankruptcy.
Construction Credit: Business Procedures to Help Collection Efforts and Contract Terms that Should Cause You Concern Presented by: William Fig, Partner, Sussman Shank LLP
This webinar will focus on business procedures a company can employ to maximize its collection efforts, as well as discuss some troublesome contract provisions that should cause parties great concern when it comes to collection efforts.
Construction Credit: Enforcing Your Lien Rights in Oregon and Washington – What Happens After the Decision is Made to Foreclose the Construction Lien Presented by: Laurie Hager, Associate, Sussman Shank LLP
This webinar will focus on what happens when a construction lien is foreclosed in Oregon or Washington. Issues that will be discussed include priority issues, possible outcomes of such a lawsuit, and other tips and trials related to the foreclosure of construction liens.
Construction Credit: Join Check Agreements: Lien Waivers and Other Agreements That May Effect Payment Terms Presented by: Michael Halligan, Partner, Sussman Shank LLP
This webinar will focus on interim project agreements such as joint check agreements and lien waivers that parties are routinely asked to execute during a project. If you are not careful, these interim agreements can have an adverse impact on your ability to obtain payment. Attendees at this webinar will learn about provisions to watch for prior to executing such agreements.
Construction Credit:Oregon Construction Lien Rights - What, When and How you do it Presented by: Jason Alexander, Partner, Sussman Shank LLP
This webinar will focus on the preservation and perfection of Oregon Construction Lien rights. A construction lien can be a powerful hammer to obtain payment, but if the required steps are not taken in a timely matter, it will result in no lien rights. Attendees at this webinar will learn all steps necessary to preserve and perfect Oregon Construction Lien rights.
Construction Credit: Preserving Your Payment Bond Rights on Public Projects (Federal Miller Act, Oregon Little Miller Act, Washington Little Miller Act) Presented by: James Marron, Attorney, Sussman Shank LLP
An overview of the Miller and Little Miller Acts for 2010. Topic highlights include:
Construction Credit: Washington Construction Lien Rights - What, When and How you do it Presented by: Jason Alexander, Partner, Sussman Shank LLP
This webinar will focus on the preservation and perfection of Washington Construction Lien Rights. A construction lien can be a powerful hammer to obtain payment, but if the required steps are not taken in a timely matter, it will result in no lien rights. Attendees at this webinar will learn all steps necessary to preserve and perfect Washington Construction Lien rights.
Credit Decisions for the New Economy Presented by Jim Menard, CCE
Before you can make a credit decision you need to know about how your customer has set up their business. This will help you understand how to proceed with the credit evaluation.
Creditor's Interest in Legal Composition
The importance of the legal form of organization in credit decisions
Your customer has every intention of paying, but has less than stellar credit. Some kind of personal or corporate guarantee may help you sleep better. But there are some important things to consider when obtaining a guarantee. From the language and signature, to actually relying on the guarantor's credit when extending credit to your customer, we'll look at the pros and cons of guarantees.
Credit Policy for the New Economy Presented by Jim Menard, CCE
In this webinar we will discuss the role of formulating, implementing and monitoring policies and procedures that relate to the credit department.
In general, a policy is a course of action developed for recurring situations, designed to achieve established objectives and outcomes. In business, policies may exist at several levels, whereas the credit policies apply to the credit department's activities for the company as a whole. Although there is no such thing as a risk-free transaction, policies establish a guide for consistent credit decisions directed toward attaining the goals established by the company, as well as act as a training tool for your employees. A procedure describes the actual working steps that should be followed in the appropriate order to accomplish the desired credit result or decision.
There are many suggestions that you may want to use in formulating your own credit manual and there will be time for questions and answers.
This webinar is for both the novice and seasoned credit professional.
Current Issues in Chapter 11 Presented by: Mark L. Radtke, Esq., Shaw Gussis Fishman Glantz Wolfson & Towbin LLC
In these uncertain times, an increasingly large number of companies across all industries find themselves doing business with a company that is experiencing serious financial problems. Several practical and legal options are available to reduce your company's exposure and limit potential losses. The availability of such options, however, depends on how early financial problems are recognized and the scope of your relationship with, or interest in, the potential debtor. This program will cover what your companies can do to minimize or eliminate losses before and after your customer files for bankruptcy. While your questions will undoubtedly shape the scope of the discussion, topics may include useful remedies under the Uniform Commercial Code, pre-bankruptcy risk management strategies and various chapter 7 and chapter 11 bankruptcy issues such as the automatic stay, treatment of contracts, prepetition claims, reclamation claims, the so-called 20-dav administrative expense claims (§ 503(b)(9) Claims'), payment of goods or services provided during a bankruptcy case, setoff rights, filing and trading of claims, preference claims and other important information.
Doing Business with China: The Dragon and the Gift Presented by Eddy A. Sumar, MBA, CCE, CICE and CEW
China, according to Economists, will become the wealthiest country in the world by 2012. China will become one of the world’s largest economies. Many dub it the manufacturer of the world. By the end of 2007, more than 5,000 domestic Chinese enterprises had established direct investments in 172 countries and regions around the world.
The above are simple facts about the importance of China in world commerce.
The Webinar will guide the participants into:
The world of globalization
What does it mean to have a global mindset?
Understanding the Asian scene [the context]
The five core values of Asian service
Understanding China; Knowing the Dao
Learn about the Eight Cornerstones for Success
Learn about the four cultural threads binding the Chinese together
Effective Litigation Techniques for Trade Creditors Presented by William G. Fig, Partner, Sussman Shank LLP
Bill will discuss how creditors can most effectively position themselves for collection litigation, how the terms and conditions of credit applications impact litigation, assessing settlement and securing settlement agreements.
Topic highlights include:
How to secure a settlement agreement
Credit application "musts" and why they are important
Extending Credit to Small Businesses in Today’s Economy Presented by David L. Osburn, MBA
OBJECT OF WEBINAR: Provide the Credit Manager with an understanding of how to provide Credit to Small Businesses in Today’s Economy.
This webinar will assist the Credit Manager in better understanding how to provide credit to small businesses in today’s challenging economy. This session will cover basic underwriting skills including credit reports, credit scoring, basic key ratio analysis, and financial statement analysis. Additionally, the webinar will cover the assessment of the management of the small business and the maintenance of credit to the small business.
Program to include:
Introduction to Providing Credit to Small Businesses in Today’s Challenging Economy
Scott Lee will review the purpose and provision of Section 114, as well as walk you through the process of determining potential issues and developing appropriate responses.
I’ve Got a Judgment, Now How Do I Get Paid? Presented By: Brenda Terreault, Collection Services Manger, NACM Oregon
Getting a piece of paper known as a judgment is just the beginning of the process of (hopefully) getting paid. Let's first make sure that when we get that piece of paper, we are asking for everything that we are allowed. What do you do next? There are many options, but they all require your time, attention and money.
This discussion will address:
Making sure you ask the court for everything!
Why the courthouse employees are going to provide very limited help
Arrangements with the debtor
Asset research - what are you looking for
Property liens - positives, negatives and pitfalls Real Property Personal Property
Garnishments - positives, negatives and pitfalls Bank Wage
Implementing a UCC Program: Overcoming Obstacles Presented by Jerry Bailey
Are you incorporating UCC filings into your business practices? Afraid of your customers’ reaction? One of the most important steps you can take to minimize risk and increase potential for recoveries is to execute a security agreement and to perfect that agreement through the filing of a UCC-1. Establishing certain credit policies can even help increase sales.
Legal Aspects of Credit: Avoiding Antitrust and Defamation Claims Presented by: George "Jack" Cooper, Esq., Dunn Carney et al & Don Templeton, Esq., Dunn Carney, et al
This Webinar will emphasize areas of concern under the federal antitrust laws, and what credit professionals should do to avoid any potential problems. Special emphasis will be placed on appropriate conduct at industry credit group and other meetings. This session will also address issues of defamation and slander, and suggest best practices designed to avoid such concerns.
NEGOTIATION TECHNIQUES AND THE COLLECTION CALL Presented by Jim Menard, CCE
Negotiation is the process of searching for an agreement that satisfies various parties. Throughout a collection call you are using and responding to negotiation techniques. This webinar will help you identify:
What are the expectations from the negotiation?
What are the terms of the negotiation?
What are the non-negotiable terms and what can be modified?
What is the minimum that an agreement can be reached on?
What is the negotiation strategy?
What are the most important interests of the other parties?
How does one interact with or manage people?
This webinar is important to understand the perceptions, the style of negotiation, and the interests and principles of the counterparts, as well as one's own.
Phone Power: From Past Due to Paid Presented by Bart Frankel
How do you get paid first?
This Webinar introduces a six step process of value to both novice and experienced collectors. The session will cover how to develop a “psychological” advantage over collectors from other companies trying to collect money from your customer. In today's environment, when money is scarce, you need a competitive advantage to get paid first.
Phone Power Collections details a six step proactive process that will put you at top of the priority list for payment. Specifically the session covers:
Pre-collection Planning
Professional Conduct
The Collection Statement
Customer's excuses
The Rebuttal
The Follow-up
Within each step there is an explanation of common sense and psychological advantages to put you on the top of the paying list. Don't be an ordinary collector. Be a collector that stands out in a positive way, so you always get paid first in an environment of scarce cash.
Protect and Collect: The Basics of the UCC Process Presented by Jerry Bailey, NCS
Worried about customers filing bankruptcy? Worried about extending credit to marginal accounts?
Find out how to protect and collect on your accounts using UCC's. UCC filings secure collateral in agreement with your customer’s promise to pay. Find out how to use this invaluable tool to secure your Receivables!
Purchase Money Security Interests Presented by: JoDee Keegan, Esq., Dunn Carney et al
This webinar will address Purchase Money Security Interests - identifying arrangements that qualify, how to perfect a PMSI, and the practical issues to such perfection.
Reading & Interpreting an Annual Report Presented by Jim Menard, CCE
This program will review the financial reporting environment; the corporate annual report - what's good and what's not, spotting the issues in annual reports and the warning flags in the footnotes...
The first Step in Evaluating a Firm’s Financial Report is to. . .
Determine the borrowing needs
Assesses the firm’s ability to service debt
Evaluate sources of debt repayment
The Primary Sources are:
Four financial statements
Auditor’s Report
Financial statement notes
We will examine these parts and talk about the danger signs that credit professionals need to be aware.
Reading & Interpreting Cash Flow Statements Presented by Jim Menard, CCE
We will be using a PowerPoint presentation for you to follow along to better understand the “Source & Application of Funds – the Real Measure of Cash Flow”.
The Importance of the Statement of Cash Flows
Key Application Components
Changes that affect Cash Flow
Procedures for Estimating Cash Flow
Profit vs. Cash Flow
Red Flags to watch out for
Case Reviews – we will look at some examples together
The Psychology of Collections Presented by Mike Morley
Being a successful collector involves far more than just asking for money. This presentation will give credit professionals the tools needed to win the collection game. Learn how to collect the money, enjoy the process, and feel good about yourself at the same time.
Topics covered will include:
Who makes a good collector?
Recognizing the 4 personality styles and how they apply to successful collections
Motivating the collector and reducing turnover
Measuring success in collections
Outsourcing issues
B2B vs. Consumer collections
Identifying the real decision maker
Motivating the customer to pay
Developing a partnership attitude with the customer
Who will benefit? Credit professionals and anyone responsible for Accounts Receivable performance.
THE THREE KEYS TO SUCCESS FOR ANY CREDIT DEPARTMENT Presented by David L. Osburn, MBA
This webinar emphasizes the “three” keys to success for any business/credit department- Marketing, Financing, and Management. The marketing section emphasizes a practical approach to better “market” the business/department while the financing section emphasizes the requirements and availability of financing in today’s market. The management section centers on the role of the credit manager as manager of both people and process. The webinar blends each of the three key areas in a comprehensive approach to properly manage a business operation including the credit department. Additionally, the webinar emphasizes having a clear “mission” statement to guide the business/department. This webinar is a must for all credit managers who want to successfully manage their department!
TOPICS
What are the Three Keys to Success for any Business/Credit Department?
Marketing: A Practical Approach
How does a Business/Department Market its Product/Service on a Limited Budget?
Financing: What type of Financing is Required to be Successful?
Financing: What type of Financing is Available?
The Loan Negotiation Process
Traditional Types of Financing
Management: Initial Assessment to Proper Structure
Using & Making Letters of Credit Work for Your Export Sales Presented By: David E. Erickson, CCE, Director of Credit & Administration, Allports Forwarding, Inc.
Topic “hot” points:
1. When you know WHY, WHO, WHAT, WHERE and WHEN in the letter of credit, it becomes a positive payment process
2. Building your BRAND of Letter of Credit Requirements + Knowing INCOTERMS
3. Coordinating Delivery of Documents is the key to being paid on a timely basis
Synopsis: Team building with Sales, Credit, Logistics and your International Banker make the Export Letter of Credit payment process work.
Purchase Orders and Sales Agreement need the requirements for a letter of credit attached, we’ll build the framework.
Getting and Knowing INCOTERMS and using the Logistics/Shipping resources with your Freight Forwarder help add to the framework.
Requiring “Your” Banker to be a part of the letter of credit advising and the receiving of the letter of credit brings an advocate to your team.
Shipment coordination with your Logistics staff, coordination with your Freight Forwarder and following letter of credit document requirements with your Freight Forwarder to your Bank
This all makes the crank-shaft of international trade and payments work.
Using Good Sellers' Section 503b9 Administrative Priority and Reclamation Claims To Reduce Your Loss Presented By: Bruce Nathan, Member of the Firm, Lowenstein Sandler PC
Trade creditors dealing with a financially distressed customer that has filed bankruptcy have certain remedies that can enhance the recovery on their claims. This webinar will review the steps goods suppliers should be taking to enforce their administrative priority claim for goods delivered to the debtor within 20 days of bankruptcy as well as the defenses that have been raised to the allowance and payment of such claims and the court decisions dealing with these claims. Trade creditors' reclamation rights will also be discussed, including the steps that should be taken to enforce these claims and the defenses to these claims that have made collectability very problematic.
Workplace Strategies: Using Security Instruments: Tools for Profit Presented by Jim Menard, CCE
About this program:
For any business to succeed and grow, it must take reasonable risks. What is reasonable depends on your company philosophy. Your job is to know of ways to minimize this risk and not to hamper sales & profitability. In this presentation you will learn about using these Security Devices:
You Can’t Manage What You Can’t Measure Presented by Jim Menard, CCE
If there is one thing that credit executives agree upon, it is that they cannot agree on which measurement to use in evaluating individual, departmental and company performance. We all want to know "how well are we doing". This program will provide tools to make that assessment. We will cover over twenty different ways to examine performance. We encourage the person new to the industry as well as the seasoned professional to join us for this very important Webinar. The information presented will not be an attempt to dictate which performance measurements are most valid and should be used. The presentation will provide a comprehensive overview of collection measurements that are currently being used in credit, collections and accounts receivable. This will help credit and collection professionals make informed decisions on what measurements to use and why each is beneficial in their situation.
ONLINE BUSINESS CREDIT PRINCIPLES COURSE Approved for the National Association of Credit Management Certification Program However, this course does not meet the requirement for the CAP Certificate
Upon successful completion of this on-line course, you should understand the role of credit in financial management, the components of effective credit department systems and procedures, specific government regulations that pertain to business credit, credit and policy procedures, selling terms, negotiable instruments, the Uniform Commercial Code, credit investigations, financing and insurance, business credit fraud, factors associated with credit limits, out-of-court settlements, and bankruptcy.
Here’s what you get: Weekly live lectures with the instructor using CMA’s popular Webinar presentation format 24/7 access to an online classroom where you can find all course materials, get and post assignments, and interact with the instructor between lectures Online forums where you work with classmates on team projects and case studies Online Midterm Exam NACM Certification credit toward the Credit Business Associate (CBA) Designation
Why take this course online?
Take the entire course from your office or home — no travel required, ever This is not self-study — get live, personal attention from an experienced, qualified instructor, and learn from classmates Complete the course in just ten weeks Live lectures are recorded and made available for review the duration of the course.
COURSE SCHEDULE Course begins: Monday, September 13, 2010
Course Ends: Monday, November 15, 2010 Live lecture every Monday evening from 4 - 5 pm (PT) 10 weeks of lectures
Mandatory Orientation: September 7, 2010 from 3:00 pm—3:30 pm (PT)
BUSINESS LAW ONLINE COURSE Approved for the National Association of Credit Management Designation Program (However this course is not eligible for the ACAP certificate program) The Business Law Online Course gives you a fundamental understanding of business law and the legal environment.
Topics we will cover include:
The Legal Environment Constitutional Law Courts and Alternative Dispute Resolution Torts and Cyber Torts Intellectual Property Criminal Law and Cyber Crimes Ethics and Business Decision Making Nature and Classification Agreement Consideration Capacity and Legality ...and more
Business Law is a prerequisite to Credit Law.
Here’s what you get: Weekly live lectures with the instructor using CMA’s popular Webinar presentation format 24/7 access to an online classroom where you can find all course materials, get and post assignments, and interact with the instructor and other students between lectures Online Midterm Exam NACM Certification credit toward the Credit Business Associate (CBF) Designation
COURSE SCHEDULE
Orientation Wednesday, September 22, 2010 4:00 pm—4:30 pm
Lectures Begin Wednesday, September 29, 2010 Live lectures Wed. from 4-5 pm (PT) 10 weeks of lecture (not including orientation)
INTERPRETATION AND CREDIT RISK ASSESSMENT COURSE Approved for the National Association of Credit Management Designation Program
This course provides students with an intermediate level understanding of how to interpret financial statements issued by corporations and recommend credit lines.
Program to include: Introduction to financial reporting Introduction to financial statements and other financial reporting tools Balance Sheet Income Statement Basic Analysis Liquidity Profitability Statement of Cash Flows Cash Analysis Using an Excel program on an actual company
Here’s what you get: Weekly live lectures with the instructor using CMA’s popular Webinar presentation format 24/7 access to an online classroom where you can find all course materials, get and post assignments, and interact with the instructor and other students between lectures Online Midterm Exam NACM Certification credit toward the Credit Business Associate (CBF) Designation Proctored Final Exam
Why take this course online? Take the entire course from your office or home — no travel required, ever This is not self-study — get live, personal attention from an experienced, qualified instructor, and learn from classmates Complete the course in just ten sessions
COURSE SCHEDULE
Orientation and Mandatory Online Lab Thu., September 9, 2010 and Thu., September 16, 2010 3:30 pm—5:00 pm Lectures begins: Thu., September 30, 2010 Course ends: Thu., November 18, 2010 Live lectures Thursday from 4 - 5 pm (PT) 2 Labs (3 hours) 8 sessions of lecture (8 hours)
Basics of Credit Management 5 Week Online Series Instructed by Paul Beretz, CICE
Upon successful completion of this on-line series, you should understand the role of credit in financial management, the components of effective credit department systems and procedures, specific government regulations that pertain to business credit, credit and policy procedures, selling terms, negotiable instruments, the Uniform Commercial Code, and credit investigations.
Session 1: Credit in the Business World; Credit in the Company,Organizing the Department Session 2: The Legal Environment of Credit Session 3: Credit Policy and Procedures; Terms and Conditions of Sale Session 4: Negotiable Instruments; Uniform Commercial Code; Legal Forms of Business Session 5: Credit Investigations; Know Your Customer: Making Credit Decisions
Here’s what you get: Weekly live lectures with the instructor using CMA’s popular Webinar presentation format Recorded lecture links for future review for up to 120 days after the completion of the series .5 Roadmap points after successful completion of the series
Why take this course online? Take the entire course from your office or home — no travel required, ever This is not self-study — get live, personal attention from an experienced, qualified instructor, and learn from classmates
Complete the course in just ten weeks Live lectures are recorded and are available for up to 120 days after the completion of the series
COURSE SCHEDULE Series begins: Wednesday, July 7, 2010 Series Ends: Wednesday, August 4, 2010 Live lecture every Wednesday evening from 4 - 5 pm (PT) 5 weeks of lectures
Construction Credit: Oregon Construction Lien Rights - What, When and How you do it Presented by: Jason Alexander, Partner, Sussman Shank LLP
This webinar will focus on the preservation and perfection of Oregon Construction Lien rights. A construction lien can be a powerful hammer to obtain payment, but if the required steps are not taken in a timely matter, it will result in no lien rights. Attendees at this webinar will learn all steps necessary to preserve and perfect Oregon Construction Lien rights.
Legal Aspects of Business Credit: Equal Credit Opportunity Act Presented by: Brenda Terreault, CBA, Collection Services Manager, NACM Oregon
With the enactment of ECOA in 1991, credit opened up for all credit-worthy individuals. But with that law came requirements which creditors must follow. This overview webinar will look at ECOA's start and what creditors need to do to comply.
Insolvency and Out of Court Resolution Presented by: Scott Cargill, Esq., Lowenstein Sandler PC
Federal bankruptcy cases have become more expensive and a less viable alternative for smaller financially distressed companies. As a result, debtors have more frequently availed themselves of non-bankruptcy vehicles, such as assignments for the benefit of creditors, out of court compositions, receiverships and other non-bankruptcy devices. This program discusses these non-bankruptcy alternatives, how they differ from bankruptcy cases, and how trade creditors should respond and what questions to ask when their customer opts for any of these alternatives.
Join us as we discuss all of these key points to help credit managers get through the information overload and hype and to help risk managers properly determine risk and reward for the third quarter.
COLLECTION SERIES - 6 Webinars Sign up for all 6 Collection webinars for $295...that's a savings of over $170; individual Collection webinars are $79 each.
Collections is not just picking up the phone and asking someone to pay. It is a highly and increasingly regulated industry in which recovery is increasingly more difficult. There is no magic word or all-powerful letter that will get you paid every time. To increase the chance of getting a past due account paid, it's a matter of knowing your customer, and convincing him that he WANTS to pay you, and pay you FIRST.
Included in the series are:
Collections 101- May 12 Before the Account Goes Bad - Pre-Collection Basics
Collection 102 - May 26 Finding your "Collection" Style
Collection 201 - June 9 Working with the Distressed Debtor
Collection 301 - June 23 Games Debtors Play
Collection 401 - July 7 Hired "Guns" - Working with Third Parties
Collection 402 - July 21 The Ultimate Trump Card and Other Hot Topics
Trade creditors continue to be hounded by preference lawsuits, which are only likely to increase over the next few years. This webinar will focus on the elements of a preference claim and preference defenses, and discuss a "checklist" that credit professionals should follow to help empower them to contest and successfully resolve preference claims.
EFFECTIVE CUSTOMER VISITS CAN EXPEDITE CASH FLOW Presented by Eddy Sumar, CCE, CICE, CEW
‘Know your customer’ is not optional! In today’s business climate, under the Shadow of the Anti-money Laundry Act, Patriot Act, and Sarbanes-Oxley, it is imperative that credit professionals know with whom we do business. To know your customer, to acquire the needed credit information, to make an informed credit decision, to expedite the company’s cashflow, and to maintain customer goodwill, there is an indispensible tool that every credit professional can utilize—Customer Visits. But how can a credit professional make effective customer visits? Join CMA as Eddy Sumar takes you on the path of Making Effective Customer Visits.
Most large companies today are required to provide guaranties in the normal course of business for a variety of obligations. Supply bonds, license and permit bonds, utility bonds, and tax bonds are just a few of the different types of surety instruments which can be posted in the normal course of business to meet these corporate obligations and help your business grow.
Is your company asked to guaranty performance through a surety bond or letter of credit? If so, this Webinar will explain the following potential benefits:
How surety products, unlike letters of credit, can positively impact your liquidity and borrowing ability.
How an established commercial surety program can save you time and money when certain obligations arise
How commercial surety bonds can be advantageous in the event of a claim
CONSTRUCTION CREDIT SERIES - 6 Webinars Sign up for all 6 Construction Credit webinars for $295...that's a savings of over $170; individuals Construction Credit webinars are $79 each.
Included in the series are:
3/17/10 - Construction Credit: Oregon Construction Lien Rights - What, When and How You Do It
3/31/10 - Construction Credit: Washington Construction Lien Rights - What, When and How You Do It
4/7/10 - Construction Credit: Preserving Your Payment Bond Rights on Public Projects (Federal Miller Act, Oregon Little Miller Act, Washington Little Miller Act)
4/21/10 - Construction Credit: Enforcing Your Lien Rights in Oregon and Washington – What Happens After the Decision is Made to Foreclose the Construction Lien
4/28/10 - Construction Credit: Business Procedures to Help Collection Efforts and Contract Terms that Should Cause You Concern
6/17/10 - Construction Credit: Joint Check Agreements: Lien Waivers and Other Agreements That May Effect Payment Terms
Legal Aspects of Credit: Escheatment Presented by: Patrick Tate, Unclaimed Property Administrator, Oregon Department of State Lands
A little known law, the Uniform Disposition of Unclaimed Property Act may impact your business. This presentation explains the duties under the Act and provides some resources for the daunting task of getting started if you need to comply.
This presentation will provide an overview of the law and Oregon’s program. We will also discuss reporting to other states and how to start compliance without fear of late reporting interest or penalties that might otherwise apply.
Finally, we will go over the resources to get specific reporting help and information, and some of the potential pitfalls for procrastinating on getting started.
Topic highlights include:
1. What is Unclaimed Property and how does impact my business?
Please join us for this informative webinar with Richard Hastings, Consumer Strategiest with Global Hunter Securities, LLC and Economic Advisor to the Federation of Credit who will lead us through his annual Bankruptcy Filings Forecast.
This webinar will provide the following valuable contents:
Legislative and regulatory updates.
Leading causes of bankruptcies in business and non-business bankruptcies.
Latest developments in home mortgage loan modification regulations.
State-level business and non-business bankruptcies.
Bankruptcies by Chapter 7, 11, and 13.
Annual bankruptcy statistics, business and non-business.
Industry bankruptcy risk.
Outlook for debt, secured and subordinated, and interest rate forecasts for various instruments in 2010.
Richard Hastings looks into the world of consumer electronics and economic trends for 2010. Get a clear picture of how credit works in consumer and commercial environments and price trends for major electronics and related products. Additionally, attendees will gain insight on the current employment outlook for 2010, including weekly jobless claims and core unemployment data.
Legal Forms of Business Operations Presented by: Robert K. Winger, Partner, Dunn Carney Allen Higgins & Tongue, LLP
The program examines the types of business entities available in most states, who the “players” are, i.e., titles, roles and authority, and the limitations on liabilities that apply to such entities. The program will address proactive steps that may be taken to avoid unexpected collection hurdles.
Topic highlights include:
1. Limited Liability Entities – Who must sign to bind and how?
2. Changes in Structures Affecting Credit Relationship.
Join us for this timely webinar to get insight into online and brick-and-mortar traffic trends--after the holiday buying season numbers come in. Well-known economist Richard Hastings will examine week-over-week trends, plus discuss how this holiday season surge compared to prior years. You’ll get an intimate look at how online buying trends have changed, what the implications are, and how visitor traffic rankings converted into real sales. Richard will also cover post-season sales highlights, and interpret the key numbers and indicators into meaningful, actionable market and economic data
