Collections 101 - Before the Account Goes Bad: Pre-Collection Basics
Presented By: Marsha Johnson, CCE

Before the account goes bad - Pre-Collection Basics: Credit policy, terms and conditions in credit applications, personal guarantees, and delinquency.

Collection 301 - Games Debtors Play
Presented By: Brenda Terreault, JD, Collection Services Manager, NACM Oregon

Sometimes the debtor has a valid issue, sometime not: Delay tactics, the "end run", verification of the debt, validity issues, ID theft and fraud, disputed accounts and working out the problems.

Collections 401 - Hired "Guns" - Working with Third Parties
Presented By: Brenda Terreault, JD, Collections Services Manager, NACM Oregon

Effective use of collection agencies and lawyers, and what to consider regarding litigation/small claims and executing on a judgment - stipulated judgments and confessions of judgment, judgment liens, garnishments, levying accounts, debtor exams, etc.

Collection 402 The Ultimate Trump Card and Other Hot Topics
Presented By: Brenda Terreault, JD, Collection Services Manager, NACM Oregon

When can you pull credit reports, when can you leave voice mail without violating the law, increasing litigation by debtors against creditors, using today's electronic media, and bankruptcy.

Construction Credit: Business Procedures to Help Collection Efforts and Contract Terms that Should Cause You Concern
Presented by: William Fig, Partner, Sussman Shank LLP

This webinar will focus on business procedures a company can employ to maximize its collection efforts, as well as discuss some troublesome contract provisions that should cause parties great concern when it comes to collection efforts.

Construction Credit: Enforcing Your Lien Rights in Oregon and Washington – What Happens After the Decision is Made to Foreclose the Construction Lien
Presented by: Laurie Hager, Associate, Sussman Shank LLP

This webinar will focus on what happens when a construction lien is foreclosed in Oregon or Washington. Issues that will be discussed include priority issues, possible outcomes of such a lawsuit, and other tips and trials related to the foreclosure of construction liens.

Construction Credit: Join Check Agreements: Lien Waivers and Other Agreements That May Effect Payment Terms
Presented by: Michael Halligan, Partner, Sussman Shank LLP

This webinar will focus on interim project agreements such as joint check agreements and lien waivers that parties are routinely asked to execute during a project. If you are not careful, these interim agreements can have an adverse impact on your ability to obtain payment. Attendees at this webinar will learn about provisions to watch for prior to executing such agreements.

Construction Credit: Oregon Construction Lien Rights - What, When and How you do it
Presented by: Jason Alexander, Partner, Sussman Shank LLP

Construction Credit: Preserving Your Payment Bond Rights on Public Projects (Federal Miller Act, Oregon Little Miller Act, Washington Little Miller Act) 
Presented by: James Marron, Attorney, Sussman Shank LLP

An overview of the Miller and Little Miller Acts for 2010. Topic highlights include:

• Public vs. Private Projects and Remedies
• Federal Miller Act
• The Washington and Oregon Little Miller Acts

Construction Credit: Washington Construction Lien Rights - What, When and How you do it
Presented by: Jason Alexander, Partner, Sussman Shank LLP

Credit Enhancements: UCC Article 9 & Security Agreements
Presented by: JoDee Keegan, Esq., Dunn Carney et al

Topic highlights:

• Creating and perfecting security interests
• Common pitfalls under Article 9

• The world of globalization
• What does it mean to have a global mindset?
• Understanding the Asian scene [the context]
• The five core values of Asian service
• Understanding China; Knowing the Dao
• Learn about the Eight Cornerstones for Success
• Learn about the four cultural threads binding the Chinese together

Effective Litigation Techniques for Trade Creditors
Presented by William G. Fig, Partner, Sussman Shank LLP

Bill will discuss how creditors can most effectively position themselves for collection litigation, how the terms and conditions of credit applications impact litigation, assessing settlement and securing settlement agreements.

Topic highlights include:

• How to secure a settlement agreement
• Credit application "musts" and why they are important
• Who are you suing? Why it matters

FACTA AND THE RED FLAGS
Presented by Scott Lee, NACM Intermountain

Join us for a webinar addressing FACTA Section 114, which addresses the Red Flag requirements impacting every creditor, including business creditors.

Scott Lee will review the purpose and provision of Section 114, as well as walk you through the process of determining potential issues and developing appropriate responses.

I’ve Got a Judgment, Now How Do I Get Paid?
Presented By: Brenda Terreault, Collection Services Manger, NACM Oregon

Getting a piece of paper known as a judgment is just the beginning of the process of (hopefully) getting paid. Let's first make sure that when we get that piece of paper, we are asking for everything that we are allowed. What do you do next? There are many options, but they all require your time, attention and money.

This discussion will address:

• Making sure you ask the court for everything!
• Why the courthouse employees are going to provide very limited help
• Arrangements with the debtor
• Asset research - what are you looking for
• Property liens - positives, negatives and pitfalls
  Real Property
  Personal Property
• Garnishments - positives, negatives and pitfalls
  Bank
  Wage
• Debtor exams - positives, negatives and pitfalls

Legal Aspects of Credit: Avoiding Antitrust and Defamation Claims
Presented by: George "Jack" Cooper, Esq., Dunn Carney et al & Don Templeton, Esq., Dunn Carney, et al

This Webinar will emphasize areas of concern under the federal antitrust laws, and what credit professionals should do to avoid any potential problems.  Special emphasis will be placed on appropriate conduct at industry credit group and other meetings.  This session will also address issues of defamation and slander, and suggest best practices designed to avoid such concerns.

• What are the expectations from the negotiation?
• What are the terms of the negotiation?
• What are the non-negotiable terms and what can be modified?
• What is the minimum that an agreement can be reached on?
• What is the negotiation strategy?
• What are the most important interests of the other parties?
• How does one interact with or manage people?
  

Purchase Money Security Interests
Presented by: JoDee Keegan, Esq., Dunn Carney et al

This webinar will address Purchase Money Security Interests - identifying arrangements that qualify, how to perfect a PMSI, and the practical issues to such perfection.

1. The Importance of the Statement of Cash Flows
2. Key Application Components
3. Changes that affect Cash Flow
4. Procedures for Estimating Cash Flow
5. Profit vs. Cash Flow
6. Red Flags to watch out for
7. Case Reviews – we will look at some examples together
   

• Who makes a good collector?
• Recognizing the 4 personality styles and how they apply to successful collections
• Motivating the collector and reducing turnover
• Measuring success in collections
• Outsourcing issues
• B2B vs. Consumer collections
• Identifying the real decision maker
• Motivating the customer to pay
• Developing a partnership attitude with the customer

Who will benefit? Credit professionals and anyone responsible for Accounts Receivable performance.

• What are the Three Keys to Success for any Business/Credit Department?
• Marketing: A Practical Approach
• How does a Business/Department Market its Product/Service on a Limited Budget?
• Financing: What type of Financing is Required to be Successful?
• Financing: What type of Financing is Available?
• The Loan Negotiation Process
• Traditional Types of Financing
• Management: Initial Assessment to Proper Structure
• How does a Business/Credit Manager Handle Change?
• The use of a clear Mission Statement

Using & Making Letters of Credit Work for Your Export Sales
Presented By: David E. Erickson, CCE, Director of Credit & Administration, Allports Forwarding, Inc.

Topic “hot” points:

1. When you know WHY, WHO, WHAT, WHERE and WHEN in the letter of credit, it becomes a positive payment process

2. Building your BRAND of Letter of Credit Requirements + Knowing INCOTERMS

3. Coordinating Delivery of Documents is the key to being paid on a timely basis

Synopsis: Team building with Sales, Credit, Logistics and your International Banker make the Export Letter of Credit payment process work.

Purchase Orders and Sales Agreement need the requirements for a letter of credit attached, we’ll build the framework.

Getting and Knowing INCOTERMS and using the Logistics/Shipping resources with your Freight Forwarder help add to the framework.

Requiring “Your” Banker to be a part of the letter of credit advising and the receiving of the letter of credit brings an advocate to your team.

Shipment coordination with your Logistics staff, coordination with your Freight Forwarder and following letter of credit document requirements with your Freight Forwarder to your Bank

This all makes the crank-shaft of international trade and payments work.

Using Good Sellers' Section 503b9 Administrative Priority and Reclamation Claims To Reduce Your Loss
Presented By: Bruce Nathan, Member of the Firm, Lowenstein Sandler PC

Trade creditors dealing with a financially distressed customer that has filed bankruptcy have certain remedies that can enhance the recovery on their claims. This webinar will review the steps goods suppliers should be taking to enforce their administrative priority claim for goods delivered to the debtor within 20 days of bankruptcy as well as the defenses that have been raised to the allowance and payment of such claims and the court decisions dealing with these claims. Trade creditors' reclamation rights will also be discussed, including the steps that should be taken to enforce these claims and the defenses to these claims that have made collectability very problematic.